Staff Answer
Sep 10, 2014 - 06:19 AM
Hello,
The following are some tips to assist with logging in:
Username
The username is case-sensitive (upper/lower case); ensure this is entered precisely the same as how it was registered in your MyCentre account.
You may enter either your MyCentre username or your e-mail address in the Username field.
Note
If you have multiple e-mail addresses, ensure to use the one associated with your MyCentre account.
Password
The password is case-sensitive (upper/lower case); ensure this is entered precisely the same as how it was registered in your MyCentre account.
If you have a computer system login, ensure that you are not trying to log in with your system password; ensure to use your MyCentre password.
Next Steps…
If the above tips do not resolve your login issue, then please inform our Support Desk at support@pscad.com . We will assist you further.
Additional Note
If you were also unable to log in to MyCentre, I would have recommended that you reset your password as per Section 2.5 of the “Managing MyCentre” manual, available on the following web page:
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