Mar 14, 2016 - 12:04 PM
Further to the previous response, please ensure to provide your PSCAD license number along with your request for the update, to firstname.lastname@example.org.
If you do not know your license number, it is typically listed on a tag on your USB lock.
The license number is not the engraved numbers on the lock.
If there is no tag with the license number, you may plug in the USB lock, and run a utility that will determine the lock number. Instructions for running the utility may be found in Section 15.6 of the manual "Installing PSCAD X4", available on the following webpage: